Frequently Asked Questions

Some carriers will allow you to pay and set up automatic payment through your member portal or over the phone.

Most carriers will have their networks listed on their website or you can call the member services number on the back of your ID card. If you still are not getting the answer you are needing, give us a call and we'll be happy to help.

Some patients do not realize that their medical insurance often covers the majority of the cost of an eye exam.  While your medical insurance may not cover "routine vision", it will usually cover visits for a medical reason (i.e. blurry vision, cataracts, itching, pink eye, diabetes, etc.).  Vision insurance takes over where medical insurance ends by covering the parts not traditionally covered by insurance and the occasional pair of glasses or contact lenses.